Ask Sidekick about your store
Shoptest works inside Shopify Sidekick, the AI assistant in your Shopify admin. Ask Sidekick about your store and it answers from what Shoptest's monitoring found: test flows such as checkout, storefront errors, broken links, page speed, Store Radar sales alerts, and outages at the third-party apps you use.
There is nothing to install or connect. Sidekick can use Shoptest on any store with an active Shoptest plan.
Ask your first question
- In Shoptest, go to Settings > AI assistants and click Copy question.
- Open Sidekick in your Shopify admin.
- Paste the question and send it.
You can also type your own question. Mention Shoptest in it ("Ask Shoptest…") so Sidekick knows which app to use.
What you can ask
| Ask | Sidekick tells you |
|---|---|
| "Is my store working right now?" | The overall status, the worst open problems, and how many test runs passed in the last 24 hours |
| "Why is my checkout test failing?" | The step that failed, the error, and Shoptest's failure analysis when it has one |
| "Which storefront errors should I fix first?" | Open errors, worst first, with what they affect and who can fix them |
| "Are there broken links on my store?" | The broken links from the latest crawl and the pages they are on |
| "How fast is my store on mobile?" | Scores per tracked page, what real shoppers experience, and which pages need attention |
| "Did Store Radar see anything unusual in my sales?" | Open sales alerts, with the current and usual value |
| "Is any app I use having an outage?" | Apps whose status pages report a problem |
| "What was resolved in the last 30 days?" | Problems Shoptest saw closed in the last 30 days |
Each answer links to the Shoptest page with the full details.
What Sidekick can and cannot do
- Sidekick reads Shoptest's results for this store only. It never sees another store's data.
- It cannot change anything. Sidekick cannot run tests, mute errors, or change settings. Use the linked Shoptest page for that.
- Shoptest decides when a problem is fixed. After you fix something, Shoptest marks the problem resolved once its own next check confirms it.
Troubleshooting
Sidekick answers without using Shoptest
- Mention Shoptest by name, for example "Ask Shoptest whether my checkout works."
- If Sidekick asks for permission to use Shoptest, allow it.
Sidekick says Shoptest isn't monitoring this store
- The store has no active Shoptest plan. Choose a plan under Settings > Plan & credits, then ask again.
Sidekick says Shoptest found nothing
- The monitor you asked about may be off. Ask "Which Shoptest monitors are active?" or open that feature in Shoptest to turn it on.
An answer looks out of date
- Sidekick shows the result of Shoptest's latest completed check. To check again now, run the test or scan from its Shoptest page, then ask again.